Shipping Policy

Delivery & Tracking

Once your order has been placed, you will receive an order confirmation by email.

The order will be shipped to the postal address indicated at the time of placing the order.

You can check the status of your order on, by logging into "My Account" using your username and password or by consulting the tracking sent by email to the address provided when ordering or creating your account.

Delivery times / Delivery costs

The delivery period begins to run as soon as the order confirmation email is sent. Allow 2 to 5 days to receive your products in France, 2 to 10 days to receive your order in the European Union and between 10 to 15 days to receive your order in the DOM-TOM.

Orders placed on are shipped and delivered on business days (Monday through Friday, excluding holidays) by UPS. Orders placed on Saturday and Sunday will be processed the following Monday.

International delivery

We deliver products to France, Germany, Austria, Belgium, Denmark, Spain, Finland, Italy, Luxembourg, Netherlands, Portugal, United Kingdom and Sweden.

Viseart also delivers to the overseas departments and territories: Guadeloupe, Guyana, La Réunion, Martinique, Mayotte, Saint-Barthélémy, Saint-Martin and Saint-Pierre-et-Miquelon.